Accountancy
118
Agriculture, Fishing
2
Finance, Insurance
87
Call Centres
1
Catering & Hospitality
86
Construction, Property
125
Customer services
87
Defence/Armed Forces
71
Education
3
Electronics
59
Engineering, Manufacturing 129
Graduate, Trainees
57
Healthcare & Nursing
79
Human resources
70
IT & Internet
298
Legal
60
Management consultancy 65
Marketing, Advertising, PR 77
Media, Creative
6
Non-profit, Charities
0
Public sector & Services
9
Recruitment sales
67
Retail, Wholesale
66
Restaurant & Food Service 11
Sales
128
Science
21
Secretarial, Administration 20
Security
0
Senior appointments
9
Telecommunications
4
Transport, Logistics
4
Travel, Leisure, Tourism
18
Other
53
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Management consultancy Vacancy 1119 |
| Post:Customer Service/Logistics |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
London
|
| The announcement text: |
Overall responsibility
Communicate with Consumers via E-mail and Phone regarding company products and effecting company policies and procedures to ensure customer satisfaction. Operations assistant in overall processes/procedures.
Key areas of responsibility
• Looking for someone with excellent communication skills that can handle various administrative tasks
• Tasks could range from making blog posts to responding to Live Chat on customer service site
• Good Customer service and problem solving skills
• Facilitate all off-site inventory and records per management requests
• Maintain Facebook and Twitter accounts and promotions/giveaways
• Engage via email and telephone conversation and assuring customers needs are met
• Transmit orders to necessary warehouse to fill orders
• Communicate product shortages to Inventory control for stock transfer
• Communicate shortages/stock outs by way of personally updating on website.
• Oversee the material on the website for availability and accuracy
• Document all tracking numbers/shipping records on share drive
• Document problems/complaints/returns for other department knowledge
• Process credits/refunds/exchanges
• Ensure that customer satisfaction is key objective
• Other ad hoc projects required
• Oversee Operations in International customer orders and China warehouse Liaison
• Challenge ASN’s from our customer base
• Order Entry duties
• Inbound Logistics coordinator
Consults with
• Operations Manager
• Product development department
• All levels of management
Term of employment
Permanent
Qualifications
• Strong sense of customer service
• Good organizational skills
• Ability to problem solve independently
Compensation: 32,000
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
|
| Contact information |
| Employer: |
EPAM Systems
|
| Email: |
Paul.Burghardt@equinox.com
|
| Phone: |
+380 (44) 390 5457
|
|
| |
Publication date: 2009-10-05 12:25:47
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